Warranty & Repairs

Legal Warranty

Of course, all new items are subject to the legal warranty period of 2 years. For used items we provide a guarantee of 1 year.


Repairs and Spare Parts

We will be happy to help you if something breaks or is missing

We will gladly repair all parts supplied by us – of course free of charge if the guarantee/warranty applies. In addition, a selection of different spare parts and accessories is available.

Our customer service is there to help you:
+49 (0) 7951 – 297290 (Telephone fees may apply. Check with your provider for calls to landlines in Germany)

Please keep the following information at hand:

Order number, customer number, device type, date of invoice or delivery note.